Add Adjustment-Adjust Customer Undesignated Balance
The Adjust Customer Undesignated Balance page allows you to modify any undesignated (under or overpayment) balances for the customer.
- See Add an Adjustment for instructions on accessing this page.
- In Adjusted, type the revised amount of the customer's undesignated balance.
Click here to see descriptions of the fields.
| Field | Description |
|---|---|
| Current | Current amount of the customer’s undesignated balance. |
| Adjusted | Revised amount of the customer’s undesignated balance. The default is the customer's calculated undesignated balance. The acceptable range is 0.00 through 9,999,999.99. The adjusted amount must be greater than or equal to 0.00. |
| Net Change | Amount of the adjustment based on the adjusted amount less the current balance. |
- Click Finish. The Add Adjustment Confirmation page opens, which allows you to view the status of the adjustment transaction.